Frequently Asked Questions


  • About the Card
    • Are cash advances available?
    • Are HAS Advantage Cardmembers eligible for traveler's insurance?
    • Can I manage my account online?
    • Can I pay my bill online?
    • Can I pay other bills (aside from the HAS Advantage credit card bill) from my U.S. Bank online account, if I do not have a U.S. Bank checking / savings account?
    • Can I use the card in Israel?
    • Can I withdraw cash from an ATM with my HAS Advantage credit card?
    • Does it cost money to join?
    • How can I find out about card benefits?
    • How does a balance transfer work?
    • How many cards can I have on my account?
    • If I transfer my balance, will U.S. Bank close my existing accounts?
    • Is the HAS Advantage card a standard Visa credit card?
    • Is there a fee for balance transfers?
    • Is there an additional charge for using the card internationally?
    • Is there an annual fee?
    • Once I apply for a balance transfer, do I immediately stop paying my existing creditors?
    • What is the APR?
    • What is the HAS Advantage card?
    • What will be my credit limit?
    • When do I get my bill?
    • Where can I use the card?
    • Which bank is issuing the HAS Advantage card?
    • Who can apply for the card?
    • Why should I apply for a HAS Advantage card?
  • About the Company
    • What is HAS?
    • What kind of charities does HAS support?
    • Who is behind the HAS Advantage card?
  • Account Management
  • Applying for the Card
  • Charities
    • Am I billed for the charitable donations?
    • Can I change my list of selected charities?
    • Can I select the charities that receive my donation?
    • How do I select/update my charity list?
    • How does the charity component of the program work?
    • How many charities can I choose to support?
    • How much money goes to charity?
    • Is the charitable donation tax deductible?
    • Must I select 5 charities or can I choose less?
    • When is the donation to the charity made?
    • When will the changes made to my charity list take effect?
    • Which charities are participating?
    • Who is paying for the charitable donation?
    • Will I be solicited by the charities that I have selected?
  • Customer Service
  • Rewards
    • Are there blackout periods?
    • Can I combine my Matmid points with my HAS points?
    • Can I use my HAS points to upgrade a plane ticket on EL AL?
    • Can I view my Rewards account online?
    • Do HAS Advantage points ever expire?
    • For what rewards can I redeem my HAS Points?
    • How can I check my HAS Rewards points balance?
    • How do I redeem my Rewards points?
    • How do I redeem points for an EL AL ticket?
    • How does the HAS Advantage card compare with other rewards credit cards?
    • How many points do I need for a bonus EL AL ticket?
    • Is there a maximum number of points that I can earn each month or year?
    • Must I be a Matmid member in order to redeem for an EL AL ticket?
    • What is the minimum number of points needed for rewards redemption?
    • When do I get my first Rewards statement?
  • Security/Privacy